At Monika’s Driving School, located in Melbourne, we are committed to protecting and respecting your privacy. This privacy policy outlines the types of personal information we collect, how it is used, and how we protect it.
- Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, contact details (phone number, email), and other relevant details.
- Payment Information: For transaction processing (e.g., credit card details, bank details).
- Driving History and License Information: Information related to your driving lessons and license status for training and certification purposes.
- Booking Information: Details related to lesson bookings, cancellations, and drive tests.
- How We Use Your Information
The information we collect may be used in the following ways:
- To schedule and manage your driving lessons and drive tests.
- To process payments and manage transactions.
- To provide customer support and respond to inquiries or issues.
- To communicate important updates, offers, and promotions related to our services.
- To improve our services based on customer feedback.
- Data Protection and Security
We take reasonable precautions to protect your personal information. We use industry-standard security measures to safeguard your data from unauthorized access, loss, or alteration. Payment details are securely processed via third-party payment gateways that comply with data protection standards. - Sharing Your Information
Monika’s Driving School does not sell or rent your personal information to third parties. We may share information with trusted third-party service providers who assist in the operation of our business, such as payment processors or email service providers. These third parties are obligated to keep your information confidential and use it only for the purposes we have outlined.
We may also disclose your information if required by law, such as to comply with legal obligations or in response to lawful requests by public authorities.
- Retention of Data
Your personal information will only be retained for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law. After this period, your data will be securely deleted or anonymized. - Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to any legal requirements.
- Object to the processing of your data, where applicable.
To exercize these rights, please contact us at [email address] or by calling [phone number].
- Cookies
Our website may use cookies to enhance your user experience. Cookies are small data files that are stored on your device and help us improve our website’s functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of the website. - Changes to the Privacy Policy
Monika’s Driving School reserves the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, with the revized date posted at the bottom. We encourage you to review this policy periodically to stay informed about how we protect your information. - Contact Us
If you have any questions or concerns regarding our privacy policy or the handling of your personal information, please contact us:
Monika’s Driving School
Address: 7 Brightly Blvd, Truganina, VIC, Australia, 3029
Email: info@monikasdrivingschool.com.au
Contact: +61 433 721 665
